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General Overview Certificate FAQ
Q: How about the shipping method?
A:
DHL/UPS/TNT/Fedex and other air shipments and sea shipments are all workable.
Q: How to add an APN?
A:
First connect the device to your phone or computer, and then open the browser on your phone or computer, enter the url in the device manual, enter the device page, find the APN option, fill in the correct APN, and then click save.
Q: Do you have any certificate?
A:
Sure, we have CE, ROHS,FCC.
Q: Is it unlocked? Do I need to set manually?
A:
Yes, it is unlocked and you just insert a sim card.
Q: Is the device compatible with all SIM cards?
A:
Most products can work expect sim cards in Americas, please tell customer service the country you use when you order.
Q: How about the warranty terms?
A:
1 year warranty or providing 1% spare parts.
Q: Can we customize labels THE LABEL AND THE LOGO?
A:
Customize label and logo is workable.
Q: How about the delivery date?
A:
In General, the delivery date within 3-5 working days for normal quantity. But if bigger order, please confirm with us.
Q: What is the MOQ?
A:
50pcs for each model.
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